Shipping policy

Shipping & Local Pickup Policy

Boss Babe Apparel & Print Shop

We offer shipping and local pickup at multiple designated locations for eligible orders.

Production & Processing

All custom merchandise is made to order.

Our standard production turnaround is 10 business days after payment, receipt of required artwork and order information, and any necessary design approval.

Production time is separate from shipping transit time.

Shipping Services

Available shipping methods and charges will be displayed during checkout.

Shipping charges may vary depending on package size, weight, destination, and selected delivery service.

Customers will receive tracking information when their order ships, provided tracking is available for the selected service.

Multiple Local Pickup Locations

Customers may select from available pickup locations during checkout when pickup is offered for their order.

Pickup locations and availability may vary.

Important pickup guidelines:

  • Customers must wait until receiving an order-ready notification before traveling to the pickup location.

  • Pickup instructions, location details, and available times will be provided through checkout or order communications.

  • A confirmation email or order number may be required when collecting merchandise.

  • Customers must pick up their orders from their selected or confirmed pickup location.

  • Changes to pickup arrangements must be approved in advance.

Missed or Unclaimed Pickups

Customers unable to collect their orders at the scheduled time should contact us to arrange another pickup.

We will provide reasonable notice before taking further action concerning unclaimed orders and will comply with applicable law.

Incorrect Shipping Information

Customers are responsible for entering a complete and accurate shipping address.

Please contact us immediately if a correction is necessary.

Additional shipping charges may apply when a package must be reshipped due to an address error supplied by the customer.

Delayed, Lost, or Damaged Shipments

If an order is delayed, lost, or damaged during shipping, please contact us.

We will review the issue and provide assistance or an appropriate remedy according to the circumstances and applicable law.

Customers are encouraged to report visible shipping damage within 3 calendar days of delivery whenever possible and provide photographs of the packaging and merchandise.

This reporting request does not restrict applicable consumer rights.

Shipping Delays

If we determine that an order cannot ship within the promised timeframe, we will notify the customer and provide revised shipping information and cancellation or refund options as required by law.

Digital Products

Digital-only products are delivered electronically and do not require physical shipping or pickup.

Customer Support

For questions about shipping, pickup arrangements, or an existing order, contact Boss Babe Apparel & Print Shop through the information listed on our website.

Thank you for shopping with Boss Babe Apparel & Print Shop!